AYCE Overlay

Looking for Managed IT
Services for the long haul?

You’re in the right place

AYCE IT provides always-on support and IT services for clients firefighting IT issues and struggling with downtime or skills capacity. Our team gets into the weeds to fully understand your business needs, plug the gaps and make your systems sturdy, secure and scalable.

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24/7

IT Support and network monitoring

25+

Years of experience

8+

Years average client tenure

Why Choose Us

Talent is the difference between substandard and outstanding support.

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We’ve got it in spades.

50+ Senior Technicians
Consistently, smooth support with people who know your business inside out.
30min Average Response Time
Faster response times get you back on track in no time.
Rapid Resolutions
95% of issues are fixed remotely, so no waiting around for an onsite technician.

Comparison

We Make IT Easy

AYCE IT Logo
Custom Solutions - AYCE IT

Custom Solutions

We’re passionate about what we do and nothing makes us prouder than seeing your business thrive based on the road map and strategies we tailor for you.

Roadmap & Strategies - AYCE IT

On-Demand Support

We understand that IT issues don't stick to a standard 9-to-5 schedule. That's why we're here for you whenever you need us, providing support around the clock.

24/7 Support & Helpdesk - AYCE IT

24/7 Support and Helpdesk

Your focus is your business and that’s how it should be. Ours is making sure nothing detracts from that, through responsive, proactive support to move your business forward.

Growth Mindset - AYCE IT

Growth Mindset

We’re ideas people and because we understand your business, we plan tailored strategies and use innovative technology that helps you grow.

Transparent Billing - AYCE IT

Transparent Billing

Our all-you-can-eat IT pricing structure leaves you in no doubt about what you’ll be paying. We regularly review your plan to make sure you’re getting optimal results.

Standard MSPs
Standard MSPs - AYCE IT

One Size Fit All Attitude

You’re just another client on the books. And you’re paying over the odds for services you don’t need or use.

You Get Used To Call Waiting - AYCE IT

You Get Used to Call Waiting

You start to wonder if there’s anyone on the other end of the line. Response times are slow, and resolutions are even slower.

Stale Approach - AYCE IT

Stale Approach

You know you’ve outgrown your MSP when you’re the one suggesting new solutions.

Frustrating Support Experiences - AYCE IT

Frustrating Support Experiences

Feel like you’re the one supporting your agent sometimes? You shouldn’t have to waste time repeating yourself or feeding them the information they should already know

Confusing Fees - AYCE IT

Confusing Fees

You find yourself scratching your head when you get your latest bill or pouring over records to double-check if they’re correct.

Our Services

Get full-time experts.
Without the high-end costs.

Managed IT Services - AYCE IT
Data Backups & Disaster Recovery (DR)
Hardware & Servers
Mobile Device Management (MDM)
Virtual Chief Information Officer (vCIO)

Managed IT Services

We don’t do “break/fix” and there’s no downtime on our watch. Consistent maintenance gives you peak performance and peace of mind 24/7/365.

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IT Support - AYCE IT
Cloud Services
Networking
VoIP

IT Support

From routine to emergency tickets, our multi-tiered IT support team are always there to resolve any challenge, big or small.

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IT Consulting - AYCE IT
Microsoft 365 consulting
vCIO

IT Consulting

Not confident your IT systems are performing? We find the weak points and map a strategy to level up your productivity.

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Cyber Security - AYCE IT
Data Backups & Disaster Recovery
Employee Cybersecurity Training
Managed Security Systems

Cyber Security

Running a business is tough enough without data breaches and ransomware attacks. Get real-time, lock-tight cyber security to protect your financial and information assets.

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IT Helpdesk - AYCE IT
Cloud Services
Microsoft 365 support
Hardware & Servers
VoIP

IT Helpdesk

From troubleshooting crashing software to faulty devices, problems are diagnosed and resolved quickly, reducing the need for repeat calls.

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Network Support - AYCE IT
Network setup, maintenance and troubleshooting

Network Support

Keep your team communication and collaboration at optimum levels with network infrastructure that’s reliable and secure wherever they are.

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IT Outsourcing - AYCE IT
Data Backups & Disaster Recovery
Cloud Services
Managed Security Systems
Employee Cybersecurity Training
Hardware & Servers
Mobile Device Management
VoIP

IT Outsourcing

Your staff is your most valuable asset. It’s time to free them up to do their best work now that you’ve got a bigger, dedicated team to look after your core IT functions.

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We don’t just fix
issues, we prevent
them.

Get 24/7 support, access to next-generation
technology and a failsafe road map to prevent future
threats.

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Customer Service

Our Team is Your Team

Our customer service team becomes an extension of yours. We’re here to listen, answer your questions, and fix tech issues fast. No more waiting on hold or Googling for answers – we’ve got your back, plain and simple.

Lower Costs

All You Can Eat IT for Less

Tech can be confusing and expensive. But you don’t need to worry about that. We use cutting-edge technology with clear pricing based on your team size. Giving you unlimited and better IT service, no half-baked fixes and no racing against the clock.

Custom Solutions

IT Services Made for You

Your IT needs are as unique as your business. We don’t push pre-packaged plans; we build a strategy specific to your needs, protecting you from threats you don’t see and ensuring maximum efficiency and ROI.

Business Focus

Leave the Tech to Us.

No more worrying about computer crashes, network issues, or software updates. Breathe easy and focus on running your business while we handle the tech headaches.

Data Backups & Disaster Recovery

Advanced AYCE IT services

Protect your Data

Losing data can cripple your operations, damage your reputation and cost you money. That’s not going to happen on our watch. We test, update and adapt as your needs evolve.

  • Regular backups, to protect your data from hardware failures, cyber-attacks and human error, like accidental deletions or overwrites.
  • A Disaster Recovery Plan to keep operations running smoothly and get you back online fast if disaster strikes.
  • Compliance and Security strategies. Compliance helps you avoid hefty fines while backups stored off-site give you stronger security, safeguard sensitive information and protect data and privacy.

Expert Guidance

Having access to a seasoned IT expert can accelerate your growth when IT challenges slow you down. Our vCIO’s guide your strategy, save costs and keep you ahead of the curve.

  • Clear direction and a technology road map aligned with your business goals.
  • Insight on opportunities and potential risks before they arise.
  • Strategic guidance on technology investments, vendor selection and risk management.

Your Ironclad Defence

Our cybersecurity services include proactive defence, constant vigilance and compliance to ensure your sensitive data and customer trust stay intact.

  • Our security professionals identify and plug vulnerabilities before attackers exploit them.
  • 24/7 monitoring detects and stops threats in real-time
  • Installing and managing CCTV systems for physical security.
  • Employee Cybersecurity Training so your staff recognize and avoid security threats.

Hardware Performance & Longevity

Server crashes and unexpected repair bills eat up time and resources. Our managed hardware and server services means you don’t get hit with any nasty surprises.

  • Our experts proactively monitor, maintain, and fix your hardware, ensuring smooth operations.
  • Fixed monthly fees for all-you-can-eat IT services mean you can budget with ease and save long-term.
  • Regular maintenance extends hardware lifespan, maximizes performance, and prevents costly downtime.
  • Expert purchasing advice, so you get the right equipment at the best prices.

Protect your Data

Losing data can cripple your operations, damage your reputation and cost you money. That’s not going to happen on our watch. We test, update and adapt as your needs evolve.

  • Regular backups, to protect your data from hardware failures, cyber-attacks and human error, like accidental deletions or overwrites.
  • A Disaster Recovery Plan to keep operations running smoothly and get you back online fast if disaster strikes.
  • Compliance and Security strategies. Compliance helps you avoid hefty fines while backups stored off-site give you stronger security, safeguard sensitive information and protect data and privacy.

Expert Guidance

Having access to a seasoned IT expert can accelerate your growth when IT challenges slow you down. Our vCIO’s guide your strategy, save costs and keep you ahead of the curve.

  • Clear direction and a technology road map aligned with your business goals.
  • Insight on opportunities and potential risks before they arise.
  • Strategic guidance on technology investments, vendor selection and risk management.

Your Ironclad Defence

Our cybersecurity services include proactive defence, constant vigilance and compliance to ensure your sensitive data and customer trust stay intact.

  • Our security professionals identify and plug vulnerabilities before attackers exploit them.
  • 24/7 monitoring detects and stops threats in real-time
  • Installing and managing CCTV systems for physical security.
  • Employee Cybersecurity Training so your staff recognize and avoid security threats.

Hardware Performance & Longevity

Server crashes and unexpected repair bills eat up time and resources. Our managed hardware and server services means you don’t get hit with any nasty surprises.

  • Our experts proactively monitor, maintain, and fix your hardware, ensuring smooth operations.
  • Fixed monthly fees for all-you-can-eat IT services mean you can budget with ease and save long-term.
  • Regular maintenance extends hardware lifespan, maximizes performance, and prevents costly downtime.
  • Expert purchasing advice, so you get the right equipment at the best prices.
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Innovative companies
we serve

Axess Law Made Easy Logo
ARMADA Credit Group Logo
Elizabeth Grant International Logo
BF Logo
The Humphrey Group Logo
Ma|c Chartered Professional Accountant Logo
Union Benifits Logo
Camp Robin Hood Logo

Your business depends on a secure
IT infrastructure.

For Canadians, By Canadians
Don't wing it with servie providers
that don't deliver.AYCE IT

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